Midwest Networking Services — SMS Privacy Policy
Effective Date: October 8, 2025
Midwest Networking Services (“we,” “us,” or “our”) is committed to protecting your privacy. This SMS Privacy Policy (the “Policy”) describes how we collect, use, disclose, and safeguard the personal information you provide in connection with our SMS / text messaging service (the “Service”). This Policy is incorporated into and complements any other privacy policies or terms of service you agree with us.
By using the Service, you agree to the terms of this Policy. We reserve the right to modify or update this Policy at any time; the revised version will be effective as soon as posted, and your continued use of the Service constitutes acceptance of those changes.
1. What Is “Personal Information”
“Personal Information” refers to information that identifies or can reasonably be linked to you, such as:
-
Your mobile phone number
-
Usernames, screen names
-
The text of messages you send
-
Any optional information you provide (e.g. email address, feedback, comments)
2. Information We Collect
Through your use of the Service, we (or our third-party service provider) may collect:
-
Your mobile phone number
-
The content of messages you send via SMS
-
Usernames or screen names used in the Service
-
Feedback, comments, or inquiries you send to us
-
Metadata associated with messages (timestamps, delivery status, etc.)
We retain messages and associated data on our servers and/or on servers maintained by our service providers for as long as reasonably necessary to operate the Service and as required by applicable laws.
3. How We Use Personal Information
We use Personal Information for the following purposes:
-
To provide and maintain the SMS Service
-
To process and respond to your inquiries
-
To improve and enhance the Service
-
To send you important notices, updates, or alerts about the Service
-
To perform internal research, analytics, and reporting
-
To generate anonymized or aggregated data for internal and external reporting
4. Disclosure of Information
We will not rent or sell your Personal Information to third parties without your consent. However, we may disclose Personal Information in certain limited circumstances, including but not limited to:
-
With your consent
-
To enforce our Terms, policies, or legal rights
-
To our service providers, subcontractors, or trusted third parties who assist us in providing the Service, subject to confidentiality obligations
-
In response to subpoenas, court orders, or legal processes
-
To investigate or prevent fraud, illegal activity, threats to safety, or violations of our policies
-
In connection with corporate transactions (mergers, acquisitions, etc.)
-
As required by law
We may also share aggregated or de-identified data (which cannot reasonably identify you) publicly or with third parties.
5. Security
We take reasonable administrative, technical, and physical safeguards to protect Personal Information. We also require that our third-party providers maintain appropriate security measures.
However, transmission of data over networks or storage by third parties is inherently vulnerable, and we cannot guarantee absolute security. We are not liable for unauthorized access or breaches beyond our reasonable control.
6. Opting In & Opting Out
Opt-In: You may opt in to receive SMS messages by providing your phone number via our website, replying with a keyword (e.g. “START”), filling a form, or through point-of-sale/other sign up methods.
Opt-Out: You may opt out at any time by replying STOP to any message from us, or by contacting [insert Midwest Networking contact information – phone, email]. After opting out, you will receive a final confirmation message, and we will cease sending further messages unless you re-opt in.
7. Children
The Service is not intended for children under 13. We do not knowingly collect information from children under 13. If you are between 13 and 18, you should use the Service only with parental or guardian permission.
By using the Service, you represent that you are at least 18 years old or (if between 13 and 18) that you have obtained parental permission.
8. Limitation of Liability; Disputes
You agree that we will not be liable for any direct, indirect, special, incidental, consequential, or punitive damages relating to your participation or use of the Service.
Any disputes, claims, or controversies arising out of or relating to this Policy or the Service must be resolved on an individual basis (not as a class action) and, where permitted by law, through binding arbitration. You waive any right to a jury trial.
9. Your Rights
You have the right to:
-
Request access to the Personal Information we hold about you
-
Request deletion or correction of your Personal Information
-
Opt out of certain disclosures or uses of your Personal Information (where allowed by law)
If you have questions or want to exercise any of these rights, contact us at [insert contact email or address].
We will not discriminate against you for exercising any privacy rights you may have under applicable law (e.g. CCPA, CPRA).